Our Values & Policies

Our Values & Policies

Our values define how we do business and interact with our colleagues, partners and clients. We aspire to have the highest standards of professional behaviour towards everyone we work with, the communities we touch, and the environment on which we have an impact. You, our clients, are at the heart of everything we do, so we have built our values around what you can expect from us.

Understanding our Clients’ Expectations

We will take the time to work with you, our client, and make absolutely certain that we understand exactly what you want and need. We shall need to know enough about your business and drivers to be clear how we can serve you, and we will not assume that a standard solution will be acceptable. We will look to build a relationship of mutual trust and to earn your respect.

Delivering our Clients’ Expectations

We strive to be the best in our field, with consultants and experts that are demonstrably capable of undertaking the work that we have contracted to deliver. We will work diligently and conscientiously to provide every deliverable that has been agreed, meeting with you to explain or clarify at each and every stage of the process.

Exceeding our Clients’ Expectations

We want you to be surprised and delighted with the work that we have done for you. This means we will go the extra mile to consider alternatives that may be of value to your project, that we will strive to beat your timescales for completion without compromising quality, and that we will always put your needs first.

Environmental and Quality Policy

GEP have an Environmental and Quality Policy as we operate an ISO 14001:2015 Environmental Management System and an ISO 9001:2015 Quality Management System. If you would like to see what we are doing to manage our environmental impacts and understand, deliver and exceed your expectations, then please click here.

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